Remote support via AR technology
Also in these times we are always at your side with our support. If you need our service on site, our technicians will continue to provide it. Should this not be possible due to the current situation, our remote support via Weber AR technology is an efficient possibility.
To implement this solution at your site, all you need is internet access in the production area and a mobile device. Weber Augmented Reality works on all Apple or Android devices with a mobile internet connection (at least 4G) or WIFI access and is supported by the latest versions of browsers such as Chrome, Firefox and Safari. It does not matter whether you want to use a smartphone or a tablet. Our technicians on the hotline can thus show you via the used terminal device where you need support.
For questions about our uncomplicated remote support, please contact your local Weber service contact.